End of the EasyConnect/VPN tests this week

Testing of the new version of the EasyConnect/VPN service will end this week. We will need to decide whether to keep this newer version or to go back to the previous one.
For now, the results – in terms of both speed and stability – are admitedly worse than with the old version.
After the end of these tests, we will work on a new version of the GigaTribe software, starting with an update of the Mac version (64bits).
The goal is to have a single version that works on both PC & Mac.

New Easy Connect/VPN being tested


We’ve developed a brand new service to replace the existing Easy Connect/VPN. We believe the new service will be more reliable and efficient.

We’ll start testing the new service this week, this will generate disconnection and short outages.

Thank you for your understanding.


Gigatribe Team

Connexion or bandwidth issue

We replaced the connection server in order to improve the overall performance.
Right now, the results haven’t quite met our expectations, so we’re going to pursue the testing phase.
These updates may cause outages that may require you to disconnect/reconnect in order for you to once again be connected with the members of your network.
If you experience inadvertent login difficulties or disconnections, do not change your settings.
Thank you for your understanding.

Certificate renewal

The following error message currently appears on the giga.gg site:
“The connection is not secure”
The integrity of the site is not affected. The site’s certificate (its “electronic signature”) expired during the night and its renewal has not yet gone into effect. The service will be restored by tomorrow at the latest.
We apologize for this interruption of service – we’re doing everything we can to get the service running again as quickly as possible!
The GiGa team

GiGa.GG – End of the free version

As of August 10, 2016, the free version of GiGa.GG will no longer be available. The number of users has risen sharply over the last year, but the number of paying users remains insufficient to offset the costs associated with the service. We’re going to add a new offer – €1/month (100GB of storage, unlimited fast downloads, no streaming) – and the current Unlimited offer will also remain in place, unchanged.
Users who do not wish to subscribe to one of these offers can continue to download files until the end of October 2016.
We thank everyone who has joined GiGa.GG in this adventure and we hope that most of you will continue to stay on board with us.
Thank you for your support.




GiGa.GG: folder transfer made easy thanks to GiGa.GG software.

Dear GIGa users,

We’re about to release a software to help you upload/download entire folders.
The Beta version is available here :

Windows: https://giga.gg/rest/latestinstaller/alpha?type=main&os=windows-x86

Mac: https://giga.gg/rest/latestinstaller/alpha?type=main&os=apple-x64


Number 1: Once the software is launched, a new icon (orange triangle) will appear in the systray.

Number 2: Right click on the new systray icon and select ‘Open GiGa’ to open your web browser. A new icon will be displayed next to your avatar picture. Refresh your browser if it does not show up.

Number 3: Click on the ‘My files’ menu to discover the files and folders saved on your computer.

Contact us through the customer service portal for any question: https://giga.desk.com/customer/en/portal/articles.