Connection Issues

You have experienced connection problems this weekend.
Indeed, we have suffered successive attacks on our servers interface for almost 72 hours. These attacks were all blocked but paralyzed temporarily some servers which have blocked connections to some of you.
Blacklisting solution has been implemented and we are doing our best that it will not impact on users.
We are sorry for this inconvenience.

4 thoughts on “Connection Issues

  1. Please help! I just bought an ultimate license and started searching. But when I launch the program, it runs for about 15 seconds and crashes. My settings are for 8 downloads at a time and I have about 300 contacts. Also, I have Vista. Below is my error log report.

    Log Name: Application
    Source: Microsoft-Windows-Search
    Date: 1/11/2012 4:09:29 PM
    Event ID: 3031
    Task Category: Gatherer
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Aryn-PC
    Description:
    A document ID cannot be allocated.

    Context: Application, SystemIndex Catalog

    Details:
    The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183)

    Event Xml:

    3031
    0
    2
    3
    0
    0x80000000000000

    689

    Application
    Aryn-PC

    Context: Application, SystemIndex Catalog

    Details:
    The content index server cannot update or access its database, because the version store has insufficient resources. Increase the system resource usage setting for the search service. If the problem persists, stop and restart the search service. (0x80041183)

  2. I have a premium account but haven’t been able to log on in over a week. I get the message “you cannot be connected via the Internet and you can’t use Easy Connect”. Can you please help me?

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